Privacy Policy for ZONE Social

Information we collect

Account information, such as your email address, username, display name, avatar, bio, language preference, and account settings.

Content you provide, including videos, captions, comments, profile information, uploaded audio, messages you send, reports, and support requests.

Activity information, such as likes, saves, follows, searches, notifications, video views, and interactions with profiles and content.

Device and app information, such as device type, operating system, app version, language, and approximate region.

Crash and diagnostic data when the app fails or encounters errors. We use Sentry for crash reporting and performance diagnostics. This may include stack traces, app version, device type, and technical breadcrumbs about what the app was doing (for example feed loading or playback). We do not intentionally send your password, private messages, or full video files to Sentry.

Permission-based media access, such as camera, microphone, photos, and videos, only when you choose to record, upload, or attach media through the system picker or in-app camera.

How we use information

To create and manage accounts, show profiles, deliver feeds, enable uploads, comments, likes, saves, follows, notifications, search, and related app features.

To store and deliver user-generated videos and audio through our hosting, database, and media storage providers.

To personalize discovery, recommendations, search results, and content ranking based on app activity and engagement signals.

To protect users, investigate reports, prevent spam, abuse, fraud, unauthorized access, and violations of our Terms of Service.

To maintain, troubleshoot, secure, and improve the app, including performance monitoring and crash diagnostics.

Sharing of information

Public profile information, public videos, captions, comments, likes, follows, and other public interactions may be visible to other users.

We use service providers to operate ZONE Social, including Supabase (account authentication, database, and media storage), Sentry (crash reporting and diagnostics), and hosting/infrastructure providers for the app and website.

We may disclose information when required by law, legal process, safety obligations, or to protect the rights, security, and integrity of ZONE Social and its users.

We do not sell your personal information.

User-generated content

You are responsible for the videos, audio, captions, comments, and other content you upload or share.

Only upload content you have the right to use and share, including music, audio, images, clips, and other media.

Public content may remain visible until it is deleted, removed, or restricted according to our policies and technical limitations.

Your choices and controls

You may update your profile information in the app where editing tools are available.

You may delete your own content where deletion controls are available.

You may delete your account in Settings. Account deletion removes your profile, associated content, and stored media as described in our account deletion page.

You can control who can message you, who can comment on your videos, and whether your account is private in Settings → Privacy & safety.

You can block users from their profile. Blocked users cannot view your profile, message you, comment on your videos, or follow you.

You can report videos and users for policy violations. Reports are reviewed by our team.

You can manage camera, microphone, and photo/video permissions in your device settings.

For account, privacy, or data requests, contact us at support@zonesocial.app.

Data retention and security

We retain information for as long as needed to provide the service, maintain accounts, comply with legal obligations, resolve disputes, enforce policies, and protect users.

We use reasonable technical and organizational safeguards, including access controls and encrypted transport, to protect information.

No online service can guarantee complete security. Please keep your login credentials private and report suspicious activity.

Children and age requirements

ZONE Social is not intended for children under 13. Users must meet the minimum age required by applicable law in their location.

If you believe a child has provided personal information in violation of this policy, contact support@zonesocial.app.

Changes and contact

We may update this Privacy Policy from time to time. The latest version will be available in the app or at https://zonesocial.app.

For privacy questions, contact support@zonesocial.app.